By Bill Moak – The Clarion-Ledger
In 2015, many Americans got fed up with being harassed by debt collectors, having their identities stolen by identity thieves and being impersonated by crooks. Those three topics formed the bulk of complaints made last year to a host of federal, state and local law enforcement and regulatory agencies and private groups.
Each year around this time, the Federal Trade Commission issues its annual Data Book using data collected by Consumer Sentinel, which serves as a clearinghouse and database of complaint activity nationwide. The 2015 report listed a record 3.08 million complaints, of which nearly a third were filed about various debt collection issues. It’s worth noting that a large number of identity theft cases concerned the fraudulent filing of tax returns, in which many consumers found their taxes had already been filed (and refunds collected) by the time they went to file their tax paperwork.
Here in the Magnolia State, our consumers filed more than 18,400 complaints during 2015, with about a quarter of those dealing with debt collection practices. Second place was imposter scams, followed by prize/sweepstakes/lottery scams, telephone and mobile services issues and banks and lenders. Rounding out the top 10 Mississippi complaint categories were complaints about phone and mobile services; banks and lenders; shop-at-home and catalog sales; auto-related issues; TV and electronic media; credit bureaus, information furnishers and report users; and investment-related issues. (These numbers don’t count complaints collected by the Mississippi attorney general’s office, which handles a large number of consumer complaints filed each year by Mississippians.) [read more]
By Russ Van Arsdale – Banger Daily News
Roll two of America’s top consumer complaints into one, and the result might wear a T-shirt proclaiming, “I am a phony debt collector.”
The Federal Trade Commission just released its annual list of consumer complaints. Debt collection topped the list, and imposter scams came in third. Together, the two categories accounted for roughly 1.2 million complaints, 40 percent of all complaints the FTC received in 2015.
Nationally, the FTC last year increased its effort to protect consumers from illegal debt collection practices. The agency coordinated a federal-state-local effort called Operation Collection Protection; through that program, more than 130 legal actions were brought. The FTC brought 12 actions against 52 defendants, and permanently barred 30 companies and individuals from the debt collection industry. The agency said in a recent statement that it obtained almost $94 million in judgments against debt collectors. [read more]
By Andrew Khouri – Los Angeles Times
During the bust that followed last decade’s housing boom, hundreds of thousands of Californians lost their homes to foreclosure. It was a process later found to be rife with problems, such as overwhelmed bank employees who sometimes didn’t even read the foreclosure documents in front of them.
But challenging foreclosures on the basis of paperwork problems proved to be mostly futile, given California courts had ruled that borrowers who weren’t paying their mortgages didn’t suffer financial harm.
Now, a recent decision by the California Supreme Court will allow some of those former homeowners to pursue lawsuits and possibly win damages for wrongful foreclosure even if they were in default.
“They opened the courthouse doors,” said Katherine Porter, a law professor at UC Irvine and a former monitor for a national settlement over foreclosure abuses.
During the foreclosure crisis, tales of “robo-signing” emerged when employees of mortgage firms signed off on foreclosure documents even though they had no authority to do so. Troubled borrowers were often bounced around to various employees who gave different answers.
And borrowers were often confused over who actually owned their loan, given shoddy paperwork that transferred mortgages from original lenders into obscure securities sold to Wall Street investors. [read more]
By John Hielscher – Herald Tribune
Florida remains the foreclosure capital of the country, but the number of homeowners who have lost their properties is down sharply.
Florida led the nation with 74,303 completed foreclosures in the 12-month period through January, data provider CoreLogic reported.
While that was significantly higher than any other state, the foreclosure activity was down nearly 37 percent over the year.
The state posted a 2.4 percent foreclosure rate, with that share of homeowners mired in some stage of the foreclosure process. That tied for the third-highest rate in the nation.
But it dropped from 3.5 percent one year ago and from 6.4 percent in 2014.
Florida accounted for about 16 percent of all the completed foreclosures in the past year. [read more]
By Shellie Nelson – WQAD 8
Consumer debt, student loans, and identity theft are among the top 10 complaints for the people of Illinois, according to Illinois Attorney General Lisa Madigan.
Madigan unveiled her list of the Top 10 Consumer Complaints, as she simultaneously announced a lawsuit against a student loan debt-relief scam on Monday, March 7, 2016.
Madigan’s office fielded a total of 26,094 complaints in 2015; 3,350 of those complaints involved debt including mortgage lending, abusive debt collection and predatory payday loans.
Phone scams, student loans, internet and mail order products, fraud against businesses, and motor vehicle repair rounded out the top ten list. [read more]
By Brian Honea – DS News
High-end estimates of loan-level delinquency timelines show that approximately 98,000 seriously delinquent mortgage loans may be facing some degree of exposure to foreclosure statutes of limitations in Florida, New Jersey, and New York—three of the states that were hit hardest by the foreclosure crisis, according to Black Knight Financial Services’ January 2016 Mortgage Monitor released Monday.
The courts are currently deliberating in those three states discussing the specifics of how the statues of limitations laws apply to foreclosures. In Florida, the foreclosure statute of limitations applies to mortgages that are five years or more overdue, while in New York and New Jersey, it applies to mortgages that are six or more years past due.
According to Black Knight, Florida has the largest volume of loans facing possible exposure to statutes of limitations with roughly 40,000, despite experiencing a 38 percent reduction over the past 12 months. For New York and New Jersey, the number of such loans is currently 35,000 and 22,000, respectively, after both experienced increases over the previous 12 months due to “limited resolution in severely delinquent loan populations” in both states, Black Knight reported. [read more]